Australian holiday exchange provider, DAE, is helping educate thousands of timeshare owners around the country on the full advantages of their timeshare product through the first Owner Awareness Sessions run in partnership with Independent Resorts.
The roadshow style event began in November and is travelling throughout Australia, inviting timeshare owners from Independent Resorts to join their Resort Managers at the informative sessions run by DAE.
An Australian-first initiative, DAE’s Business Development Manager for Australia and New Zealand, Gary Fog, said the events were already achieving great results for timeshare owners, and they were looking at introducing the concept in other parts of the world.
“These sessions are all about engaging timeshare members and their families – teaching them how to unlock the full potential of their holiday ownership,” said Mr Fog.
“It provides an opportunity for owners, Resort Manager and DAE to make owners aware of the developments within the timeshare industry; what improvements have happened at their own Resort, and what exchange services such as DAE offer.”
Mr Fog said there hadn’t been anything like this offered in Australia in collaboration with Independent Resorts, and the results so far had exceeded expectations. All five sessions to date have been fully attended, with 12 more getting underway over the coming weeks.
“No-one has walked away empty-handed – everyone has gained something valuable from the session, learning one or two or many new things that are available to them through their existing timeshare ownership,” he said.
“Most importantly, we are educating timeshare owners on how they can share their membership with their children and siblings.
“This not only adds value to the product they’ve purchased, it also ensures the industry can maintain its longevity, with the benefits of timeshare ownership flowing on to future generations.
“These informal sessions are all about education and enhancing the customer experience – the collaborative effort with Independent Resorts is an Australian first for the timeshare industry, and just one of the ways DAE is contributing to a stronger future for the industry.”
Timeshare Ownership Awareness Sessions are being run throughout November and December in select locations around Australia.
Limited seating is available at each venue so registration is essential. Owners can register by visiting http://ownerevent.net/ and clicking ‘Book Now’; by booking through their own resort; or calling the dedicated toll free event number on 1300 510 148.
About DAE (Dial An Exchange)
DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals. Today, the company services over 1 million timeshare owners (including almost 500,000 direct members) at resorts and clubs through 12 offices worldwide, and is a truly viable option for all timeshare, points and fractional owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.
DAE offers a value added Gold Advantage benefits program along with low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised. For more information, please visit www.daelive.com
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